Return & Refund Policy

We want you to feel confident with every purchase.

Due to the nature of our products, certain items are not eligible for return. Please review the policy below carefully before placing your order.

1. Returns

For hygiene and safety reasons, we do not accept returns on items that have been used, worn, or opened.

If your item arrives damaged, defective, or incorrect, you may request a return or replacement within 7 days of delivery.

To be eligible for a return:

The item must be unused and in its original condition
The item must be in its original packaging
Proof of purchase is required

We reserve the right to refuse returns that do not meet these conditions.

2. Non-Returnable Items

The following items are not eligible for return:

Items that have been used or worn
Items damaged due to misuse or improper handling
Free promotional items
Items purchased during clearance or special promotions (if stated as non-returnable)

3. Refunds

Once your request is reviewed and approved:

A replacement will be sent, or
A refund will be issued to your original payment method

Refund processing times may vary depending on your payment provider.

4. Late or Missing Refunds

If you have not received your refund:

Please allow time for processing by your payment provider
Check your bank or payment account

Processing delays may occur depending on financial institutions.

5. Exchanges

We only replace items if they are defective, damaged, or incorrect.

6. Order Issues

If there is an issue with your order (such as missing items, incorrect items, or quality concerns), please submit a request within 7 days of delivery.

We will review each case and provide an appropriate solution.