Frequently Asked Questions

Find answers to common questions about our products and services

Shipping & Delivery

Yes. We offer worldwide shipping to most countries and regions.
Processing usually takes 1–3 business days. Delivery times vary depending on your location.
Once your order has been shipped, you will receive a tracking number via email.
Tracking updates may take several days after shipment, especially during international transit.

Orders & Payments

We accept major credit cards, PayPal, and other secure payment methods.
Please contact us as soon as possible after placing your order. We will do our best to assist before shipment.
Payments may fail due to insufficient funds, bank restrictions, or incorrect billing information.

Products & Jewelry Care

Avoid water, chemicals, and prolonged exposure to sunlight. Store jewelry in a dry place when not in use.
Yes. Many customers enjoy stacking bracelets for both style and spiritual meaning.
Traditionally, the left hand is believed to receive energy, while the right hand releases energy.

Returns & Refunds

We accept returns for eligible items within the return period stated in our policy.
Please contact us within 48 hours of delivery with photos of the item and packaging.
Unused items in original condition may be eligible for return depending on our return policy.

About Our Brand

Yes. We support wholesale and bulk order inquiries.
Our collections are inspired by feng shui, Buddhism, healing crystals, and traditional symbolic culture.
We use a variety of natural stones, jade, crystals, wood, and handcrafted materials depending on the design.